Shipping policy

 

LOST OR STOLEN PACKAGES:

Once your order has been shipped or delivered, we are not responsible for lost or stolen packages. If your tracking shows delivered but you haven’t received your order, please check with your household members, neighbors, or local post office. You may also need to file a claim directly with the shipping carrier.

We do have a few recommendations to help track down your package.

• Confirm that the shipping address you entered in is correct.
• Visit your local USPS office with tracking handy to see where the mail man dropped off your package
• Check with neighbors to see if your package got dropped off next door. 
• Sometimes USPS updates tracking information as "delivered" a few hours or even days earlier than the actual delivery. Please wait at least 48 hours to see if the package turns up.